Privacy Policy

This Privacy Policy describes how Trustnanny collects, uses, and protects your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, profile information, and documents uploaded for verification purposes. For nannies, this may include identity documents, certifications, and work history.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Verify nanny identities and qualifications
• Process bookings and payments
• Communicate with you about your account and bookings
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell your personal information. We may share information with service providers who help us operate the platform, or when required by law. Nanny profiles are visible to registered families for booking purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for marketing communications at any time by contacting us.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@trustnanny.com.